Privacy Policy

Your privacy matters – learn how Cheshire Conservatories protects and manages your personal information responsibly.

Get a Quote
View Gallery

Data Controller

Cheshire Conservatory Roofs Ltd
Email: info@cheshireconservatoryroofs.com Phone: 01244 617471

Information We Collect

  • Contact details (name, address, email, phone)
  • Project information (site details, measurements, preferences)
  • Financial and payment information
  • Communications (emails, forms, messages)
  • Website usage data (IP address, cookies, analytics)

How We Use Your Information

  • To provide quotations, installations, and after-sales service
  • To respond to enquiries and customer support
  • To manage billing and accounting
  • To improve our website and services
  • To comply with legal obligations

We process data based on your consent, contractual necessity, legitimate interests, or legal obligation.

Data Sharing

We may share data with:

  • Subcontractors or suppliers necessary to complete your project
  • IT and hosting providers (under data-processing agreements)
  • Regulatory authorities or law enforcement when legally required We never sell or rent your personal data.

International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your rights.

Data Retention

We retain your data for as long as required to fulfil the purpose collected and comply with legal or warranty obligations (normally up to 7 years).

Your Rights Under UK GDPR

You have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

Requests can be made via info@cheshireconservatoryroofs.com. We will respond within one month.

Cookies & Tracking

Our site uses cookies to improve user experience and analyse traffic.
Cookie Types

  • Essential cookies – required for site functionality
  • Analytics cookies – help us understand usage patterns
  • Marketing cookies – used for remarketing campaigns

Security

We implement appropriate technical and organisational measures, including secure servers, encryption, and restricted access to protect personal data from unauthorised access, alteration, or loss.

Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect data from minors.

Changes to Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the “Last Updated” date.